Traitement des données
à caractère personnel
Chez Connective, nous considérons qu’il est absolument prioritaire de faire savoir aux utilisateurs comment leurs données personnelles sont utilisées et traitées lorsqu’ils utilisent nos services.
Traitement des données à caractère personnel dans les services de Connective
Vous trouverez ci-dessous un aperçu de la manière dont les données à caractère personnel sont traitées et stockées lors de l’utilisation des services de connexion. Selon les services de connexion utilisés, les données à caractère personnel traitées et la période de conservation peuvent varier.
Process Data Subject Data Type Storage Retention Period
Portal
API
WYSIWYSBusiness user
End userFirst name
Last name
Email
Avatar/ image
Date of birth
Phone number
Belgian Lawyer Identification
Belgian National Registry Number
Document NameDatabase Until package deletion
OR
Configuration of the Auto Deletion
OR
End of the contractual agreement
Portal
API
WYSIWYSBusiness user
End userDocument name
Document/content
Personal Signing CertificateFile System Until package deletion
OR
Configuration of the Auto Deletion
OR
End of the contractual agreement
WYSIWYS
Manual signatureBusiness user
End userFirst name
Last name
Document name
Handwritten imageDatabase Until package deletion
OR
Configuration of the Auto Deletion
OR
End of the contractual agreement
WYSIWYS
Belgian Electronic IDBusiness user
End userFirst name
Last name
Document name
Personal Signing Certificate
Optional
Date of birth
Belgian National Registry numberDatabase Until package deletion
OR
Configuration of the Auto Deletion
OR
End of the contractual agreement
WYSIWYS
SMS CodeBusiness user
End userFirst name
Last name
Document name
Phone numberDatabase Until package deletion
OR
Configuration of the Auto Deletion
OR
End of the contractual agreement
WYSIWYS
E-mail CodeBusiness user
End userFirst name
Last name
Document name
E-mailDatabase Until package deletion
OR
Configuration of the Auto Deletion
OR
End of the contractual agreement
WYSIWYS
iDINBusiness user
End userFirst name
Last name
Document name
BIN
Name
Initials
Address
Data of birth
E-mail
Optional
18 or older
Gender
Phone numberDatabase Until package deletion
OR
Configuration of the Auto Deletion
OR
End of the contractual agreement
WYSIWYS
Wacom Signing PadBusiness user
End userFirst name
Last name
Document name
Biometric signature imageDatabase Until package deletion
OR
Configuration of the Auto Deletion
OR
End of the contractual agreement
WYSIWYS
Belgian Lawyer CardBusiness user
End userFirst name
Last name
Document name
Optional
Lawyers-IDDatabase Until package deletion
OR
Configuration of the Auto Deletion
OR
End of the contractual agreement
WYSIWYS
ItsmeBusiness user
End userFirst name
Last name
Document name
First name from signing certificate
Last name from signing certificate
Personal signing certificate
Optional
Date of birthDatabase Until package deletion
OR
Configuration of the Auto Deletion
OR
End of the contractual agreement
WYSIWYS
OpenIDConnectBusiness user
End userFirst name
Last name
Document name
Personal data coming from configured idP
Optional
Date of birthDatabase Until package deletion
OR
Configuration of the Auto Deletion
OR
End of the contractual agreement
WYSIWYS
Debit Card
Softkey
Hardkey
PasswordBusiness user
End userFirst name
Last name
Document nameDatabase Until package deletion
OR
Configuration of the Auto Deletion
OR
End of the contractual agreement
eSignatures Logging Business user
End userE-mail
First name
Last name
Package title
Initiator first name
Initiator last nameFile Deletion of the logs
OR
End of the contractual agreement
eSignatures Audit Proofs Business user
End userEncrypted
Signature details
Signed PDF
Not Encrypted
Optional
Phone number (signed with SMS OTP)
E-mail (signed with e-mail OTP)
End user IP adressFile Until package deletion +30 days
OR
Configuration of the Auto Deletion
eSignatures Audit Trail Business User
End user • Package information, including name and date of package, e-mail and IP-address of the initiator, package status, document names, etc.
• In case the document is refused: datetime, name, email, and IP address of the refuser.
• In case of approval: datetime, name and email of the approver;
• In case of reassignment approver: datetime, name, email, and IP-address of the one who reassigned and the one who is reassigned.
• Viewers: datetime, name, email, and IP address of the viewers.
• In case of reassignment signer: datetime, name, email, and IP-address of the one who reassigned and the one who is reassigned.
• In case of signing: datetime, name, email, and IP-address of the signer
• In case of receivers: datetime, name and email of the receiver.
Database (however a separate file can be requested including the audit trail) Anonymization upon package deletion
OR
Anonymization upon Auto Deletion
| Process | Data Subject | Data Type | Storage | Retention Period |
|---|---|---|---|---|
| Manual Signature | Business user End user | First name Last name Handwritten image | Database | Until session time-out, standard setting 30 minutes |
| Belgian Electronic ID | Business user End user | First name from signing certificate Last name from signing certificate Personal Signing Certificate | Database | Until session time-out, standard setting 30 minutes |
| SMS Code | Business user End user | First name Last name Telephone number | Database | Until session time-out, standard setting 30 minutes |
| Mail Code | Business user End user | First name Last name | Database | Until session time-out, standard setting 30 minutes |
| iDIN | Business user End user | First name Last name | Database | Until session time-out, standard setting 30 minutes |
| Wacom Signing Pad | Business user End user | First name Last name Biometric signature image | Database | Until session time-out, standard setting 30 minutes |
| Belgian Lawyer Card | Business user End user | First name from signing certificate Last name from signing certificate Personal Signing Certificate | Database | Until session time-out, standard setting 30 minutes |
| Itsme | Business user End user | First name from signing certificate Last name from signing certificate Personal Signing Certificate | Database | Until session time-out, standard setting 30 minutes |
| OpenIDConnect | Business user End user | First name Last name Personal data coming from configured idP | Database | Until session time-out, standard setting 30 minutes |
| Debit Card Softkey Hardkey Password | Business user End user | First name Last name | Database | Until session time-out, standard setting 30 minutes |
| Process | Data Subject | Data Type | Storage | Retention Period |
|---|---|---|---|---|
| Manual Signature | Business user End user | First name Last name Handwritten image | Memory | End of the session |
| Belgian Electronic ID | Business user End user | First name Last name Document name Signed document with Personal Signing Certificate Optional Date of birth Social security number | Memory | End of the session |
| SMS Code | Business user End user | First name Last name Telephone number Signed document | Memory | End of the session |
| Mail Code | Business user End user | First name Last name Document name Signed document | Memory | End of the session |
| iDIN | Business user End user | First name Last name Document name Signed document | Memory | End of the session |
| Wacom Signing Pad | Business user End user | First name Last name Document Biometric signature image Signed document | Memory | End of the session |
| Belgian Lawyer Card | Business user End user | First name Last name Document name Signed document with Personal Signing Certificate Optional Laywers-ID | Memory | End of the session |
| Itsme | Business user End user | First name Last name Document name Signed document with Personal Signing Certificate Optional Date of birth | Memory | End of the session |
| OpenIDConnect | Business user End user | First name Last name Document Signed document Personal data coming from configured idP | Memory | End of the session |
| Debit Card Softkey Hardkey Password | Business user End user | First name Last name Document Signed document | Memory | End of the session |
| Process | Data Subject | Data Type | Storage | Retention Period |
|---|---|---|---|---|
| Personal Info | End user | eID card number First name Last name Two given first names Letter third given name Nationality Registered address Birth location Gender Noble condition Document type Special status Issuing Municipality | IDS database | Deletion of the session OR Time configured for auto deletion (15 min. by default) |
| Include national number | End user | Belgian National Registration number | IDS database | Deletion of the session OR Time configured for auto deletion (15 min. by default) |
| Photo | End user | Identity card picture | IDS database | Deletion of the session OR Time configured for auto deletion (15 min. by default) |
Lors de l’utilisation de Connective Smart Documents, l’utilisateur peut soumettre des données personnelles.
Le client informe Connective des données personnelles qu’il va traiter via la Convention de Traitement des Données signée entre Connective et le client.
La période de conservation des documents qui sont générés avec le service ConnectR de Connective est fixée par défaut à 7 jours. Le XML d’entrée est supprimé immédiatement après sa génération.
Client Control
| Process | Data Subject | Data Type | Storage | Retention Period |
|---|---|---|---|---|
| Support | Business user | First name Last name | Client Control database | End of contractual agreement |
Salesforce Service Cloud
| Process | Data Subject | Data Type | Storage | Retention Period |
|---|---|---|---|---|
| Support | Business user End user | First name Last name | Salesforce database | End of contractual agreement |
| Support | End user | Any personal information | Salesforce database | Deleted when closing the support ticket (asap) |
Jira
| Process | Data Subject | Data Type | Storage | Retention Period |
|---|---|---|---|---|
| Support | Business user | First name Last name | Jira database | End of contractual agreement |
| Support | End user | Any personal information | Jira database | Deleted when closing the support ticket (asap) |
Votre guide juridique complet des signatures électroniques selon la loi Européenne et Américaine.
Y compris une évaluation par le cabinet d’avocats international DLA Piper de Connective eSignatures, en relation avec les lois eIDAS, UETA, eSign Act, ZertES, la loi de Hong Kong et la loi de Singapour.
